One of the best and easiest ways is to sell more products to your existing customers. Some customers only know about the products you have bought from your but simply tell your customers about all the products in your range that can bring more in your business.
Cross-selling and up-selling is all about relevance. Look at what your customers have bought before and offer them other relevant goods and services that might be useful to the product they have bought from your company such as if they buy a laptop from you they might be interested in adding more add-ons onto their laptop from you.
Timing is extremely important to customers, always focus on cross-selling and up-selling at the point of sale when customers are ready to buy. Always offer upgrades, special deals and free gifts, this is a great way to convince customers to spend a little more.
Tips for connecting with your customers and making more sales
When it comes to online sales and customer conversion, connecting with you potential customers and describe the products that you a making to attract your customers to buy more products from you.
some of the tips to connecting with your customers and making more sales is:
- Discover what makes your product remarkable
- Persuade with a video
- Resonating and empathizing with potential customers
- Sell with emotion, justify with logic
- Risk removal
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